Admission Policies

Policy

• 1. Students must meet the following criteria.
•     a. Be at least 21 years of age
•     b. Read and write English
•     c. Possess the inherent qualifications, skills, and knowledge required for an assisted living manager.
•     d. Able to set schedule for training as a priority and dedication for class completion. Schedule must be allowed time for independent study as well.
• 2. Make timely if not immediate testing for certificate.
• 3. Additional course review and fees will need to be negotiated.
• 4. Be aware that upon passing the D&S headmaster exam, an additional passing of an exam is required by the NCIA board to become certified.

Criteria for Training Program Completion

Policy

• 1. Complete the ALTA training as follows, students must
•     a. Complete 40 hours
•         1. Classroom instruction on the topics in the approved training program curriculum.
•         2. Online training
•     b. Complete skills practice training on the topics in the approved training program curriculum. In person or by Zoom for examples as stated in the curriculum.
•     c. Independent reading and vocabulary study will be assigned additionally. Participation will be required in these assignments.
•     d. Successfully completing quizzes for each module. A grade of 75% is required. However, extra study is recommended if 85% is not acquired for any module.
•     e. Reading ability is critical and emphasis will be put on reading comprehension.
• 2. A Board-approved examination, given by a board-approved provider will be required after ALTA training.
•     a. A student must pass, and is given two tries if necessary.
•     b. If the student fails two times, the student must repeat the course. It is at the discretion of ALTA as to the fees related to a repeat course.

Attendance

Policy

All students must complete 40 hours of classroom or online in accordance with the established training guidelines. Additional assignments requiring personal study will be in addition to 40 hours of classroom. Every effort is made by ALTA to accommodate an agreed-upon schedule.

Procedure

• 1. All students’ attendance is recorded. This record will be reviewed for ascertaining completion of required class time.
• 2. The training record will be reviewed daily by the instructor and initialed for completion and evaluation.
• 3. A skills practice and vocabulary study will be maintained for all demonstrations of ability to do the skills portion of the class.
• 4. If a student misses scheduled classroom or skills practice, it is at the discretion of the instructor to arrange for additional instruction or wait for the next scheduled training session to “sit in” for missed training.
• 5. Students must set the attendance at the training course as a priority. It is to be a time commitment for both students and staff.

Grading and Reexamination

Policy

Students must test at 75% for the board test. It is encouraged that classroom quizzes and tests achieve 80%-85%.

Procedure

• 1. Quizzes will be graded and discussed at the end of each quiz. Evaluation will be done at end of grading.
• 2. Students will be advised as to the completion of the subject or encouraged for further study.
• 3. Testing at the board-approved site will require a 75% grade to pass. If the initial test is failed, a second re-examination is allowed.
•     a. Students will be expected to register for testing immediately upon finalizing the class. If additional study time is required, the student is advised to accomplish this with the instructor.
•     b. All quizzes and test results are part of the student record.

Student Records

Policy

A complete and accurate training record will be maintained for students in accordance with Arizona state law.

Procedure

• 1. Student records will be maintained in a confidential manner.
•     a. Access will be restricted to instructors, state board representatives, and program administrative staff.
•     b. Students may request a copy of their record by submitting a request in writing to the program director.
• 2. The following information will be maintained in the student record.
•     a. Name, date of birth, social security number, phone, address.
•     b. Training record form.
•         1. Attendance record including any needed make-up.
•         2. Test and quiz scores. Notation of needed additional study or retests.
•     c. Completed skills checklist.
•         3. Documentation from program instructor for classroom hours, skills training, and distance learning (if done).
•         5. State board certified test results
•         6. Copy of the certificate of completion issued to the student.
•         7. A completed training program evaluation.
•         8. Records will be kept for three years following the student’s completion in a secure fire-proof safe in the training program office.
•         9. Preferably current, after August 2013, Certified Caregiver Certificate.

Program Records

Policy

Training program records will be retained in accordance with Arizona Assisted Living Caregiver Training Program rules.

Procedure

• 1. Training materials will be kept for three years.
•     a. Curriculum andcourse schedule for each student cohort.
•     b. Results of state-approved written and manual skills testing.
•     c. Evaluation forms completed by students, a summary of students’ evaluations.
•     d. Any measures taken to effect improvement based upon the evaluations.
• 2. Copy of all board reports, applications, or correspondence.

Student Fees and Financial Aid

Policy

• 1. Student fees are nonrefundable.
• 2. Financial aid is not available at this time. However, after a $100.00 registration fee, a payment program can be established for payoff of the tuition fee.
• 3. Employment contracts or other agreements can be made to effect training program payment.
• 4. The student fee is $650.
• 5. Student tuition will pay for the following.
•     a. All classroom materials necessary to participate in skills training.
•     b. Student handbooks.
•     c. Student manuals and binders.
• 6. When additional reports and information are requested, a materials fee will be charged accordingly.
• 7. If a student discontinues and wants to resume training at another time, an additional fee, no less than $100 and dependent on material needing to be reviewed, will be expected to be paid. Length of time lapse will be a consideration.
• 8. Additional time for tutoring and additional fees are to be negotiated according to discerned need.

Withdrawal and Dismissal

Policy

Students will be encouraged and assisted to complete the training program in accordance with the highest ethical standards.

Procedure

• 1. Withdrawal: Students who voluntarily withdraw from the program have 2 months to re-enroll and complete the remainder of the training. An additional fee will be charged as stated under payments.
• 2. Dismissal: Students will be dismissed from the program at the discretion of the director for the following reasons/directions.
•     a. Not adhering to the class schedule as agreed upon by staff and student.
•     b. Not preparing materials assigned.
•     c. Committing acts that endanger him/herself or others.
•     d. Substantiated allegations of cheating on an examination or misrepresentation of acquired skills.
•     e. Committing criminal actions.
•     f. Other reasons deemed worthy of dismissal by the director.
•     g. Prior to dismissal, students will receive the following:
•         i. First offense – documented verbal warning
•         ii. Second offense – Written warning signed by the student
•         iii. Third offense – Dismissal from the program

Student Grievances

Policy

Students will have an opportunity to voice grievances and receive a response in a timely manner.

Procedure

• 1. Grievances may be submitted verbally or in writing.
• 2. The Manager will be notified of any/all grievances.
• 3. The response from the Manager will be within 14 days.
• 4. When there are instructors, as well as managers, the chain of command will be to notify the instructor and follow-up with the program director/Manager.